All Texas locations, including Austin, of In-N-Out Burger, the West Coast favorite burger chain, had to close yesterday because of bad hamburger buns.
Update, June 12, 10:34 a.m.: The Texas In-N-Out Burgers will remain closed today, Tuesday, June 12 as well. There is no set reopening date, but a customer service representative on the phone said it’s hoping to reopen tomorrow when new bread shipments will arrive.
Update, June 12, 12:14 p.m.: In-N-Out Burgers in Texas are now reopened.
While In-N-Out didn’t elaborate as to what was wrong with the buns, it cautioned that there were “no food safety concerns,” according to a statement released by the chain’s executive vice president Bob Lang, Jr. The temporary shutter was because the Texas breads did “not meet the quality standards that we demand.” Read the full statement below.
In-N-Out’s Texas locations include restaurants in Austin, San Antonio, and the Dallas-Fort Worth area. The buns would’ve come from In-N-Out’s distribution center and meat commissary in Dallas.
In-N-Out Burger’s Executive Vice President Bob Lang, Jr.’s Statement:
”At In-N-Out Burgers, we have always served the highest quality food with no compromise. We recently discovered that our buns in Texas do not meet the quality standards that we demand.
There was and are no food safety concerns. We decided to close all of our Texas stores until we are confident that we can serve our normal high-quality bun. A new shipment of buns is on the way and we expect to reopen within the next 24 hours.
We apologize for any inconvenience this closure may cause for our customers.”
The first Austin-area In-N-Out Burger opened in Round Rock in December 2013, followed by six others.